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Frequently asked questions

Updated

Quick answers to common GCafe Update questions: running in the background, starting with Windows, passwords, moving to a new server and using the Console from a phone.

Does GCafe Update stop if I close the Console?

No. GCafe Update runs in the background as a Windows service. The Console is only a screen to watch and control it.

Do I need to start GCafe Update after rebooting the server?

No. GCafe Update starts with Windows.

Does restarting GCafe Update remove games from workstations?

No. Games already on the server stay as they are. Only downloading stops for the few seconds GCafe Update takes to restart.

What is the difference between the web password and CafePwd?

CafePwd goes with the CafeID to verify the license. The web password signs you in to the Console. They are independent.

How do I move GCafe Update to a new server?

  1. Stop GCafe Update on the old server.
  2. Install GCafe Update on the new server with the same CafeID / CafePwd.
  3. Copy the game folders to the new server's drives (optional), then use Scan packages to avoid downloading them again.

If it says "In use on another device", wait a while and click Reconnect, or contact your dealer.

Can I use the Console from my phone?

Yes. On the café's Wi-Fi / LAN, open a browser to the server's address. The Console switches to a phone layout with the menu at the bottom; the remaining items are under More.

Where do I change the theme or language?

Bottom left of the Console: the Light / Dark / System box and the Tiếng Việt / English box.