Orders, awaiting payment and debts
Below the Máy trạm screen, two tables keep the counter from missing money: Chờ thanh toán & công nợ (Awaiting payment & debts) and Order & dịch vụ chưa xong (Open orders & services).
Classic layout
Dark layout
Portal layout
Awaiting payment & debts
Type | Meaning | Actions |
|---|---|---|
Chờ thanh toán | PC stopped but the guest has not paid. | Thanh toán tiền mặt (cash), Trừ vào tài khoản (from account) or Sử dụng tiếp (continue). |
Nợ tiền chuyển đến | Time / services moved in from another PC. | Thu tiền chuyển đến. |
Khách đang nợ | A member who borrowed and still owes. | Thu nợ (collect debt). |
Coupon chờ thu order | Orders by a card (coupon) user, unpaid. | Collect the order. |
Open orders & services
Items ordered from clients or by the counter stay here until done. Click an order to choose:
- Cung cấp · thêm vào hoá đơn — serve and add to the session bill.
- Cung cấp · thu tiền mặt — serve and collect cash now.
- Cung cấp · trừ vào tài khoản — serve and deduct from the member balance.
- Huỷ order — cancel.
💡 Tip: Filter by Hôm nay, 7 ngày, Tất cả or search by item, PC, guest. Make sure both tables are empty before handing over the shift.
Common errors
Message / symptom | Cause | What to do |
|---|---|---|
Không đọc được dữ liệu GCafe Billing | Server busy or GCafe+ Server not running. | Wait a minute; start GCafe+ Server if it is off. |
Lucky wheel prizes
Classic layout
Dark layout
Portal layout
Under the client table there is also a Thưởng vòng quay may mắn (lucky wheel prizes) panel: tickets wait for the counter to Duyệt & phát (approve and deliver), Từ chối (reject) or mark Đã bàn giao (handed over). New rows flash and a panel with new rows opens by itself. In the Classic / Dark layout the three panels sit at the bottom, one open at a time; drag the top edge to resize. See Lucky wheel.